1. Order Processing Time
All orders are processed within 1-3 business days (Monday to Saturday, excluding public holidays). Once your order is processed, you will receive a confirmation notification with details.
2. Shipping Timelines
Most orders are delivered within 2-3 business days from the date of order confirmation. Delivery timelines may vary based on your location:
- Standard Shipping: 2-3 business days for most locations
- Remote Areas: 4-7 business days (where available)
Please note that these are estimated timelines and actual delivery may vary based on logistics and operational conditions.
3. Delivery Delays Disclaimer
While we strive to deliver all orders within the estimated timeframe, certain circumstances may cause delays beyond our control:
- Extreme weather conditions
- Natural disasters or civil unrest
- Local lockdowns or transportation restrictions
- Courier service disruptions
- High order volume during festive seasons
- Address verification requirements
We appreciate your patience and understanding in such situations. We will keep you updated on any significant delays.
4. Incorrect Address Responsibility
Please ensure your shipping address is complete and accurate. We are not responsible for delivery failures caused by:
- Incorrect or incomplete address provided by customer
- Wrong pincode or city
- Missing flat number, society name, or landmark
- Locked gates or inaccessible delivery locations
If an order is returned to us due to an incorrect address, we will contact you to arrange re-shipping at additional cost.
5. Shipping Charges
We offer free shipping on all prepaid orders within India. For Cash on Delivery orders, a convenience fee may apply as per current offers.
6. Contact Information
For shipping-related queries, please contact us at:
- WhatsApp: +91 7083477874
- Address: Shivaji chowk, Shivraj complex, Pusegaon, Maharashtra 415502