1. Information We Collect
We collect personal information that you provide to us when placing an order, including:
- Full name
- Email address
- Phone number
- Shipping address
- Pincode and city
2. How We Use Your Information
Your information is used exclusively for order processing and delivery:
- Processing and fulfilling your orders
- Shipping products to your provided address
- Communicating order status and delivery updates
- Resolving any delivery issues
- Customer support related to your orders
3. Payment Security
All payments are processed securely through Cashfree, a PCI-DSS compliant payment gateway. We do not store any payment credentials, card numbers, or banking information on our servers. Your payment data is handled directly by Cashfree with bank-grade security encryption.
4. Data Protection
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is stored securely and is accessible only to authorized personnel.
5. Third-Party Disclosure
We do not sell, trade, or otherwise transfer your personal information to outside parties, except:
- Trusted shipping partners for delivery purposes
- Payment processors (Cashfree) for transaction processing
- Legal requirements when required by law
6. Data Retention
We retain your personal information only for as long as necessary to fulfill your orders and comply with legal obligations. Order information is retained for accounting and warranty purposes.
7. Your Rights
You have the right to request access to your personal information, request corrections, or request deletion of your data. To exercise these rights, please contact us through WhatsApp or email.
8. Contact Information
For questions about this Privacy Policy, please contact us at:
- WhatsApp: +91 7083477874
- Address: Shivaji chowk, Shivraj complex, Pusegaon, Maharashtra 415502